Privacy Policy
This Privacy Policy explains how the good loaf (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. By using our website or placing an order, you consent to the collection and use of your personal data as described below.
1. Personal data we collect
We may collect the following personal data when you interact with our website or services:
• Name
• Email address
• Phone number
• Delivery or collection details
• Order information
• Any information you voluntarily provide via contact forms or email
We do not knowingly collect personal data from children.
2. Purpose of collection and use
Your personal data is collected and used for the following purposes:
• Processing and fulfilling orders
• Communicating with you about your orders or enquiries
• Arranging collection or delivery
• Providing customer support
• Improving our products and services
• Complying with legal and regulatory requirements in Singapore
We only collect data that is reasonably necessary for these purposes.
3. Disclosure of personal data
We do not sell or trade your personal data.
Your data may be disclosed only where necessary to:
• Delivery or logistics partners (for order fulfilment)
• Service providers supporting our website or operations
• Authorities, where required by Singapore law
All disclosures are limited to what is necessary for the relevant purpose.
4. Data protection and retention
We take reasonable steps to protect your personal data from unauthorised access, disclosure, or misuse. Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required under applicable Singapore laws.
5. Cookies and website data
Our website may use basic cookies or similar technologies to ensure proper functionality and improve user experience. You may adjust your browser settings to disable cookies, though this may affect website performance.
6. Access and correction of personal data
In accordance with the PDPA, you may request to:
• Access personal data we hold about you
• Correct or update your personal data
Requests can be made by contacting us using the details below. We may require verification before processing such requests.
7. Withdrawal of consent
You may withdraw your consent to the collection, use, or disclosure of your personal data at any time by contacting us. Please note that withdrawing consent may affect our ability to provide certain services (such as fulfilling orders).
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements.
The latest version will always be available on this page.
9. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
the good loaf by Email: contact@thegoodloaf.sg
Delivery $10 islandwide. Spend $60 and delivery is on us.